Last Updated: September 26, 2026
This Privacy Policy explains how Arvion Leathers, operated by Arvion LLC (“Arvion Leathers,” “we,” “us,” or “our”), collects, uses, and protects personal information when you visit our website, place an order, contact our customer support team, or otherwise interact with our services.
Our website serves customers in the United States. Arvion LLC is registered in Houston, Texas, and our products are manufactured and fulfilled from Karachi, Pakistan.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Product preferences and sizing information
- Custom jacket measurements or specifications you provide
- Customer support communications
- Device and browser information
- IP address
- Website activity and interaction data
- Cookie and similar technology information
We collect information that you voluntarily provide as well as certain information automatically generated when you use our website.
2. Payment Information
We currently accept payments through Stripe and PayPal.
Payments are processed by the payment provider selected during checkout. We do not directly process or store your complete credit or debit card details on our website.
Stripe and PayPal may collect and process payment information according to their own privacy policies, security practices, and applicable terms.
3. How We Use Your Information
We may use personal information to:
- Process and manage orders
- Arrange fulfillment and delivery
- Provide order and tracking updates
- Process returns, exchanges, and refunds
- Provide customer support
- Respond to product and sizing questions
- Process custom jacket requests
- Communicate important information about an order
- Maintain and improve our website
- Detect or prevent fraudulent or unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory obligations
- Maintain appropriate business and transaction records
Where permitted, we may also use information for marketing or promotional communications. You can unsubscribe from promotional emails using the unsubscribe option included in applicable messages.
4. Order Fulfillment
Our products are manufactured and fulfilled from Karachi, Pakistan.
Information necessary to prepare, process, and deliver an order may be shared with relevant fulfillment personnel, shipping providers, payment processors, and other service providers involved in completing your purchase.
We limit such sharing to information reasonably necessary to provide the applicable service.
5. How We Share Personal Information
We may share personal information with third parties that help us operate our business, including:
- Ecommerce and website service providers
- Payment processors, including Stripe and PayPal
- Shipping and logistics providers
- Order fulfillment providers
- Website hosting and technical service providers
- Analytics providers
- Customer support tools
- Fraud prevention and security providers
- Professional advisers when reasonably necessary
We may also disclose information when required to comply with applicable law, legal process, regulatory requirements, or to protect our rights, customers, business, or services.
We do not disclose personal information to unrelated third parties simply in exchange for monetary payment.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website performance, maintain security, and support analytics or marketing features where applicable.
Some cookies may be placed by third-party services integrated with our website.
You can control certain cookies through your browser settings and, where available, through the cookie controls provided on our website. Disabling certain cookies may affect website functionality.
For additional information, please review our Cookie Policy.
7. Analytics and Advertising
We may use analytics or advertising technologies to better understand how visitors interact with our website and to measure the effectiveness of our services or marketing.
These services may collect information such as device information, browser type, IP address, pages visited, and interactions with our website.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should never send passwords, complete card numbers, CVV codes, or other sensitive payment credentials through email or live chat.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how personal information is used
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
These rights may be subject to legal limitations or exceptions.
To submit a privacy-related request, contact us at support@arvionleathers.com. We may need to verify your identity before completing certain requests.
11. Email Communications
We may send transactional communications relating to orders, payments, shipping, returns, refunds, custom orders, or customer support.
If you separately receive promotional emails from us, you may unsubscribe using the link provided in the applicable email.
Unsubscribing from marketing messages does not prevent us from sending necessary transactional communications regarding an active order or customer service request.
12. Third-Party Links and Services
Our website may contain links to third-party websites or use services provided by third parties.
We are not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their applicable privacy policies before providing personal information.
13. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
14. International Processing
Because our business operations include a U.S.-registered company and manufacturing and fulfillment activities in Karachi, Pakistan, information necessary to process and fulfill an order may be accessed or processed outside the customer’s state or country.
Where applicable, we take reasonable measures to handle personal information in accordance with this Privacy Policy and applicable requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
16. Contact Us
For privacy questions, requests, or concerns, please contact:
Arvion Leathers – Arvion LLC
1942 W Gray St, Unit 441
Houston, TX 77019
United States
Email: support@arvionleathers.com
Phone: +1 (214) 204-1157
Live Chat: Available 24/7
Typical Response Time: Within 24 hours